Terms & Conditions

Welcome to StratexPS. These Terms & Conditions outline the rules, obligations, and responsibilities that apply when using our services and website. By engaging our services or accessing our website, you agree to be bound by these terms.

If you do not agree with any part of these Terms & Conditions, you should discontinue use of our services immediately.

1. Company Information

StratexPS
Suite G2, Ash House Business Centre
New Ash Green, Longfield, DA3 7JD
Email: contact@stratexps.co.uk
Tel: 01233 349156
Company Number: 15985938
VAT: 502 8784 84

2. Definitions

  • “We”, “Us”, “Our” refers to StratexPS.
  • “Client”, “You”, “Your” refers to the individual or organisation receiving our services.
  • “Services” refers to payroll processing, compliance support, consultancy, and any other professional services provided by StratexPS.
  • “Website” refers to https://stratexps.co.uk and any associated pages.

3. Use of Our Website

By accessing our website, you agree to:

  • Not use the site for unlawful purposes
  • Not misuse or attempt to compromise the website’s security
  • Ensure any information submitted is accurate and lawful
  • Refrain from copying, scraping, or reproducing website content without permission

We reserve the right to suspend or restrict access to our website if misuse is detected.

4. Provision of Services

StratexPS agrees to:

  • Provide payroll and compliance services with reasonable skill and care
  • Maintain accurate and confidential processing of client data
  • Deliver services in line with UK legal requirements, including HMRC regulations
  • Communicate any errors, delays, or issues promptly

Clients agree to:

  • Provide timely, complete, and accurate information necessary for payroll processing
  • Notify us promptly of any changes to employee details, contracts, or financial information
  • Ensure that submitted timesheets, hours, and payroll data are correct
  • Comply with all payment obligations outlined in their Service Agreement

StratexPS is not responsible for errors caused by incorrect or late information provided by the client.

5. Fees & Payment

  • Service fees will be outlined in your Service Agreement or contract.
  • Invoices must be paid according to the payment terms stated (typically 14 or 30 days).
  • Late payments may incur interest or lead to service suspension.
  • Prices may be reviewed annually, with notice provided to the client.

StratexPS reserves the right to suspend services if payment is not received.

6. Confidentiality

We treat all client information as strictly confidential.
Both StratexPS and the client agree to:

  • Keep all sensitive information private
  • Not disclose confidential information to third parties unless legally required or with written consent

Confidentiality remains in effect even after termination of services.

7. Data Protection & Privacy

StratexPS complies with the UK GDPR and the Data Protection Act 2018.

For details on how we collect, store, and process data, please refer to our Privacy Policy.

Clients must also ensure that any data they provide has been collected lawfully from employees, contractors, or workers.

8. Liability

StratexPS is not liable for:

  • Losses arising from incorrect or late information supplied by the client
  • Business interruption, loss of profits, or indirect damages
  • Errors caused by third-party software, platforms, or HMRC system failures

Our total liability is limited to the value of the services provided in the 12 months preceding any claim.

Nothing in these Terms excludes liability for fraud or anything that cannot legally be limited under UK law.

9. Service Availability

We aim to provide uninterrupted service, but we cannot guarantee continuous, error-free operation due to:

  • System maintenance
  • Third-party software issues
  • External service interruptions
  • Circumstances beyond our control

We will always attempt to resolve issues as quickly as possible.

10. Termination of Services

Either party may terminate the service with written notice in accordance with the signed Service Agreement.

We reserve the right to terminate services immediately if:

  • Payment obligations are not met
  • The client breaches these Terms & Conditions
  • Illegal or unethical activity is detected

Upon termination, all outstanding fees must be paid in full.

11. Intellectual Property

All content on the StratexPS website—including text, graphics, branding, and materials—remains the intellectual property of StratexPS unless otherwise stated.

Clients may not copy, reproduce, or distribute any material without prior written consent.

12. Changes to These Terms

StratexPS may update these Terms & Conditions at any time.
Revised versions will be published on our website with a new “Last Updated” date.

Clients are encouraged to review these terms periodically.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled exclusively in the courts of England and Wales.

14. Contact Us

For questions regarding these Terms & Conditions:

StratexPS
Suite G2, Ash House Business Centre
New Ash Green, Longfield, DA3 7JD
📧 contact@stratexps.co.uk
📞 01233 349156